Online Support Resources
- Check Your SMART Product Warranty
- Check Your Teq Projector Warranty
- Teq Projector Install Guide (PDF)
- Register a SMART Product
- SAFARI Montage 5.0 Quickstart Guide (PDF)
- CreationStation 5.0 Quickstart Guide (PDF)
Projector Guides & Videos
- UF 35 Lamp Replacement (PDF)
- UF 45 Lamp Replacement (PDF)
- Video of UF 45 Lamp Replacement
- UF 55 User Guide (PDF)
- Video of UF 55 Lamp Replacement
- UF 65 User Guide (PDF)
- Video of UF 65 Lamp Replacement
- UF 75 User Guide (PDF)
- UX 60 User Guide (PDF)
Getting Started Videos
Teq Projector Manuals
Manuals for discontinued Teq Projector models.
- TEQ-Z801N Specs (PDF)
- TEQ-Z801N Manual (PDF)
- TEQ-Z800 (PDF)
- TEQ-C7989M (PDF)
- TEQ-C7489 (PDF)
- TEQ-C7489M (PDF)
- TEQ-C6989 (PDF)
- TEQ-W6989M (PDF)
- TEQ-Z780M (PDF)
- TEQ-C7993N Specs (PDF)
- TEQ-C7993N (PDF)
- TEQ-Z781N Specs (PDF)
- TEQ-Z781N Manual (PDF)
Keep your classrooms up and running with white glove service.
Teq Support Plans
World class technical support when you need it most.
Teq’s Support provides an unparalleled level of convenience for schools. We’ve built a team of dedicated technical specialists whose focus is the implementation, support, management, and maintenance of your district. With an integrated approach, our support services can boost the coordination, efficiency, and performance of your district technology.
|New Service & Support Offerings||Pricing|
|Teq Onsite Service, 1 hour||$250|
|Teq Onsite Service, 2 hours||$450|
|Teq Onsite 12 Month Service Plan (10 hrs, 72-hr turn)||$2,250 SAVE $250|
|Teq Onsite 12 Month Service Plan (15 hrs ,72-hr turn)||$3,000 SAVE $400|
|Teq Onsite 12 Month Service Plan (20 hrs, 72-hr turn)||$3,900 SAVE $600|
|Replacement lamps (5 pack)||$1,000|
|Replacement lamps (10 pack)||$1,950|
|New Service & Support Bundles||Pricing|
|Teq Onsite Service Plan including 2 lamps (10 hrs, 72-hr turn)||$2,650 SAVE $250|
|Teq Onsite Service Plan including 4 lamps (15 hrs, 72-hr turn)||$3,800 SAVE $750|
|Teq Onsite Service Plan including 8 lamps (20 hrs 72-hr turn)||$5,500 SAVE $1,100|
Level 2 tech support
Our certified technicians are trained to troubleshoot and repair a wide variety of classroom technology products, including interactive whiteboards, projectors, speakers, wireless devices, response systems, document cameras, SAFARI Montage media management and distribution systems, and related accessories.
On-site service visits
Our certified technicians are trained to troubleshoot and repair a wide variety of products.
For projectors, our certified technicians can troubleshoot image issues, cabling issues, or powering-on issues. Maintenance can include cleaning of the filters, lamp replacement, and resetting the lamp and filter meters. For interactive whiteboards, we can analyze any issues with touch, writing (including orientation), pen trays, controller cards, and cabling.
Catch issues before they occur and eliminate disruption in the delivery of classroom content by using a support plan for preventative maintenance.
In all cases, if a replacement is needed, we will uninstall the malfunctioning unit and reinstall the replacement provided by the manufacturer.